At K2 SKIN BODY LASER, PLLC, our clients and their schedules are important and we value your time. We strive to keep our schedules on target, so your service is not rushed or cut short. Kendra and Kylie offer several of the same procedures, therefore, machines have to be blocked for exact times.

When clients arrive more than five minutes late, that not only cuts into your treatment time, but may also disrupt the other provider/aestheticians schedule. If our providers run behind, this can throw off the entire days schedule for both, so we kindly ask that you try to arrive at least 5-10 minutes prior to your scheduled appointment time, and 15 minutes prior, if paperwork needs to be done.
We hold a firm policy on running late, cancelling with less than a 24 hour notice, and no-shows.

​

• There will be a $50 charge for no-show appointments and cancellations without a 24 hour notice.
  Same-day cancellations OR arriving 15 minutes past your appointment time will be considered a no-show. Clients will respectfully be charged the said fee when re-booking.
   

• If a problem arises and you are running late to your appointment, we always appreciate a call or text, when able. We will do our best to accommodate your appointment, should time permit.
   

• Clients booking online are required to pay a 50% non-refundable deposit per appointment. Should client need to reschedule appointment with a 24 hour notice or more, deposit may be carried over one time to a new appointment. Cancellations without a 24 hour notice will result in loss of deposit. 
   

• Gift certificate holders are not exempt from these policies.
  
  We do understand that emergencies and unexpected issues arise from time to time. If feeling ill on the day of your appointment, please do not come in! 
  Instead, we appreciate a call or text as early as possible. In this case, there may not be a charge, however, K2 SKIN BODY LASER, PLLC reserves the right to decline future services to clients, should this become frequent.
  We appreciate your business and want to do our best to keep everyone's schedules on track.
  Thank you in advance!

​

​

​